Shipping policy

Shipping Policy

Last Updated: August 7, 2026

At SNM LABS, we are committed to providing fast, secure, and reliable delivery for all orders.

Please review our Shipping Policy before placing your order.

Order Processing

  • Orders are typically processed within 1–2 business days after payment confirmation or order verification.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Processing times may be extended during holidays or periods of high order volume.

Shipping Destinations

SNM LABS currently offers shipping throughout the United Arab Emirates.

International shipping may be available for selected destinations where permitted by applicable laws and regulations.

Customers are responsible for ensuring that products may legally be imported into their country.

Delivery Times

Estimated delivery times:

  • United Arab Emirates: 1–3 business days
  • International: Delivery times vary depending on destination and customs clearance.

Delivery estimates are provided for guidance only and are not guaranteed.

Shipping Charges

Shipping costs are calculated during checkout based on the delivery location and selected shipping method.

Promotional free shipping offers may be available from time to time.

Order Tracking

Once your order has been dispatched, you will receive shipment confirmation and tracking information (where available).

Delivery Address

Customers are responsible for providing accurate shipping information.

SNM LABS is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses supplied by the customer.

Customs & Import Regulations

For international shipments, customs duties, taxes, import fees, or regulatory requirements imposed by the destination country are the responsibility of the customer.

SNM LABS is not responsible for delays caused by customs authorities or government agencies.

Lost or Delayed Shipments

If your shipment is delayed beyond the estimated delivery period, please contact us and we will work with the shipping carrier to investigate the issue.

While we will assist whenever possible, SNM LABS is not responsible for delays caused by:

  • Customs inspections
  • Weather conditions
  • Courier disruptions
  • Force majeure events
  • Incorrect shipping information provided by the customer

Research Products

All products supplied by SNM LABS are intended strictly for laboratory research purposes only.

Customers are responsible for ensuring compliance with all applicable laws and regulations before placing an order.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

SNM LABS

Email: snmlabs.ae@gmail.com

Phone: +971 50 126 0205

Location: Abu Dhabi, United Arab Emirates